The Richardson Emergency Notification System allows the City to rapidly notify residents and businesses through calls, texts, and emails and provide vital life safety instructions in a timely manner. When you receive an alert, press 1 or reply YES to acknowledge the message and stop the contact cycle.

What types of events could the system be activated for?

• Tornado Warning
• Missing Persons
• Emergency Evacuation
• Public Health Concerns
• Drinking Water Contamination
• Unexpected Street Closure
• Critical Utility or Water Service Outages 
• Crime related situation causing an immediate threat to a specific area

Update your account at the link above to receive optional weather alerts:

• Tornado Watches
• Severe Weather Watches/Warnings
• Flash Flood Watches/Warnings
• Winter Weather Advisories
• Winter Storm Watches/Warnings

Due to the nature of emergencies, we recommend multiple warning methods including downloading weather apps to your smartphone and purchasing a NOAA All-Hazards Weather Radio to provide indoor warning information to every household  business.

The system will continue to ONLY be utilized during emergencies or warnings. Therefore, the system will call both listed and unlisted telephone numbers within the affected area and deliver the recorded message. TO AVOID AN AUTOMATIC REDIAL, please listen to the entire recorded message. If phone lines are busy or the entire recorded message is not heard, the system will attempt to redial those numbers to make contact. If an answering machine picks up the call, the emergency message will be left on the machine. 

Benefits of Signing Up

The system allows you to receive emergency notifications that affect your home. You don't have to purchase any new equipment and you'll only be notified of emergencies that affect the vicinity where your home or business is located.

Privacy Notice and Disclaimer
The City of Richardson will not share or distribute personal information gathered by this form and will use it solely for the purpose of providing emergency notifications within our community. 

When You Receive an Emergency Notification

• Confirm and acknowledge the message - This lets the system know you received the information and will stop the contact cycle.
• In emergency situations which warrant a call to notify citizens when a situation has been resolved, the original message will advise citizens that the system will send an all clear call when the situation is resolved and it is safe to return to normal activities.