How can I get a copy of a fire report?
You can obtain a copy of a fire report by contacting the Fire Administration Office located at 136 N. Greenville Avenue or call 972-744-5750.
Office hours are 8am to 5pm, Monday through Friday.
How can I get a copy of an EMS ambulance report?
To obtain a copy of an EMS report, the actual patient must contact the Fire Administration Offices, or a medical authorization signed by the patient, with proper ID, must be presented to the Fire Administration Offices. Due to medical information on the report, we can only release these reports with patient consent. Please contact the Custodian of Medical Records, Fire Administration Offices, 136 N. Greenville Avenue, Richardson, TX, 75081, 8am to 5pm, Monday through Friday at 972-744-5700. (See HIPAA Privacy Notice)
Can I buy trash or recycle bags at the fire department?
No, trash and recycling bags can be obtained from City Hall, the Senior Center, or any of the Recreation Centers.
Can I have a birthday party at the fire station?
No, birthday parties are not allowed at the fire stations due to the chance of an emergency call. However, you can take a tour of or bring a group to any of the six fire stations, or a fire engine will come to your location.
How do I request a tour?
Fire station tours can be arranged by appointment at any of the six fire stations. Just call Fire Administration at 972-744-5700 to request a tour.
RFD Contact Information
How can I request a Clown Life and Fire Safety (LAFS) presentation?
Clown presentations can be requested through e-mail at LAFS@cor.gov or by contacting the Fire Marshal's Office at 972-744-5750.
Can I get a fire engine to visit my children’s school?
These requests should be made through a school district employee, either from a teacher or administrator.
How do I make a complaint about a fire hazard?
Complaints can be made to our Fire Marshal’s Office at 972-744-5750.
Where can I get my blood pressure checked?
Your blood pressure can be checked free of charge at any of the Richardson Fire Department locations.
Can I take CPR and First Aid lessons at the fire department?
The Citizens' Fire Academy Alumni Association provides courses in CPR and first aid. To inquire, contact the Fire Marshal's Ofice at 972-744-5750.
Where can I get a free smoke detector?
The Richardson Fire Department, as a service, provides smoke detectors to the elderly or handicapped citizens. Fire department personnel will install the detectors in your home. Please contact the Fire Marshal's Office at 972-744-5750 for additional information.
RFD Lifesavers Program
How can I sign up for the Citizens Fire Academy (CFA)?
Information regarding the Citizens Fire Academy can be obtained from the Fire Marshal’s Office at 972-744-5750, from 8 am to 5 pm, Monday through Friday.
How do I become a member of the Richardson Fire Department?
Information on becoming an employee of the City of Richardson fire department can be obtained at the Human Resources Department at 411 W. Arapaho Road, 972-744-4000. Specific questions regarding a career in the Fire Service can be addressed to the Battalion Chief of the Training Section at 972-744-5780.
RFD Recruiting Information
How can I relay a compliment or complaint concerning the Fire Department?
Compliments or complaints can be directed to the Fire Administration Offices at 972-744-5700 or you can visit the offices at 136 N. Greenville Avenue, Richardson, TX 75081, 8am to 5pm, Monday through Friday.