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Can I drain and refill my pool if I need to make repairs?
Pools may be drained and refilled for repairs as needed (must follow proper water disposal methods).

Can I host a car wash fundraiser?
Yes. Car wash fundraisers are allowed.

Can I wash my car, hose down my sidewalk and patio?
Washing of vehicles, boats, trailers, etc. is permitted. Washing or hosing down of sidewalks, driveways, patios, porches, parking areas or other similar paved surfaces is permitted.

What are my lawn watering days in Modified Stage 3 Water Restrictions
Beginning Nov. 1, the City switched back to an every-other-week watering schedule. Even-numbered addresses can water every other Saturday, and odd-numbered addresses canl water every other Sunday. The need for water restrictions continues due to the low water level in the North Texas Municipal Water District's main reservoirs. Lake Lavon (30 percent of the district's water supply), is 12.78 feet low, while Lake Texoma (28 percent), is 6.11 feet low. Watering is not allowed between 10 a.m. and 6 p.m.

See the Water Conservation page for Lawn Watering Schedule

Last digit of address Allowed landscape water day
0, 2, 4, 6, 8 (Even) Every Other Saturday of the month
1, 3, 5, 7, 9 (Odd) Every Other Sunday of the month

What are the guidelines for foundation and ornamental landscape?

Use of drip irrigation systems and soaker hoses to protect foundations is allowed. Recommended maximum 2 hours when needed and not during precipitation periods. Hand watering of ornamental flower beds and other ornamental landscaping is allowed; hand watering of lawns is prohibited.

What are the time of day restrictions for lawn watering?
Outdoor irrigation activities are not allowed between 10 a.m. and 6 p.m.

What day did Modified Stage 3 water restrictions change?
November 1, 2014

What if I have a hardship and will have difficulty following some Water Restrictions guidelines?
In special circumstances, variances can be given. These variances will be reviewed on a case by case basis by the Public Services Director. Residents and businesses should contact Michelle Mann (972-744-4228).

What is the City of Richardson doing to reduce its water use?
The City has reduced the area it waters from 650 acres to just 300 acres, to help meet or exceed the greater than 10 percent conservation goal. The areas that are watered at parks and City facilities are essential in order to protect structures that represent a large investment in public tax dollars, much like homeowners and businesses are allowed to do to protect foundations. Due to the high volume of water needed to cover these large areas, the City waters those areas on an alternative irrigation schedule to ensure that water pressure is maintained in the system for residents and businesses.

What is the difference between a member city and a customer city of NTMWD?
As one of 13 member cities, Richardson is able to appoint members to the NTMWD Board of Directors, giving the City a voice in making key decisions on water rates, long-range planning and other issues. Member cities are also charged a lower wholesale rate for water.

What is the North Texas Municipal Water District (NTMWD)?
The NTMWD was created under state law in the 1950s to serve member cities and customers. It acts as a wholesaler of water to those cities, allowing them to share the costs of developing major water resources and capital equipment to treat and deliver water. The District also provides wastewater treatment and solid waste disposal services.

What kinds of landscaping should I use?
It is best to delay replacing landscaping until drought conditions improve. Visit for recommendations on native and drought tolerant plants, including both ornamentals and turf, for your home.

How else can I conserve water?
Measure ground moisture (meters are included in Outdoor Water Conservation kits available from the City) and only water when your yard needs it. Residents and businesses are encouraged to turn their irrigation systems off and to only water when their moisture meter reads “Dry.”

How is Richardson enforcing water restrictions?
A team of inspectors are on duty for approximately 18 hours a day, seven days a week. They proactively canvass neighborhoods and commercial areas to identify violations, as well as respond to citizen complaints. Complaints may be made by calling 972-744-4111 or by using the MyRichardson mobile app.

A notice of violation will be issued on the first offense, and a door hanger will be left documenting the violation.

On a citation for a first offense, a defendant may elect to plead “guilty” or “no contest” and pay a $150 fine. Second and subsequent violations will result in staff issuing a citation, which will result in a fine of up to $2,000.

How much impact do the restrictions really have?
Water use data shows that during this drought, residents and businesses have made a difference in the amount of water they consume. Residential water use since watering was limited to twice monthly has fallen by more than 50 percent from when watering was allowed once weekly, and it is 15 percent below the level used during the last time twice-monthly watering restrictions were in place. These reductions have helped Richardson exceed the goal to reduce water consumption as outlined in the City’s and the District’s water conservation plans.

Where does Dallas get its water? Why doesn't Dallas have the same water restrictions?
Dallas owns or has water rights in several reservoirs: Lake Ray Hubbard, Lewisville Lake, Ray Roberts Lake, Grapevine Lake, Lake Tawakoni, Lake Fork and Lake Palestine.

NTMWD has water rights in Lavon Lake, Lake Chapman, Lake Tawakoni, Lake Texoma, the NTMWD’s wetlands project in Kaufman County, and reuse rights for treated wastewater from the Wilson Creek plant. In addition, NTMWD is purchasing water from Dallas Water Utilities.

Dallas residents are allowed to water up to twice per week, in part because the current drought has not had as significant an impact on Dallas’s reservoirs. In addition, the inability to use water from Lake Texoma (28 percent of the NTMWD water supply) since 2009 because of a zebra mussel infestation has put further strain on NTMWD reservoirs.

Why are sport fields allowed to water more than once a week?
Public athletic fields may be watered as needed to meet safety concerns.

Why didn't the new pipeline from Lake Texoma solve our water issues?
The new pipeline allows NTMWD to resume using water from Lake Texoma. However, water from that lake must be mixed with water from Lavon Lake and other reservoirs because of its high salinity level. That means that for every gallon of water from Lake Texoma, at least three gallons of water from Lavon Lake must be mixed in.

Why do schools and other large green areas water on days they are not supposed to be?
These large areas have more zones that can’t all be watered in one day.

Why isn't NTMWD building new lakes to expand its water supply?
Planning and building new reservoirs is a lengthy and expensive process, and NTMWD is engaged in building and acquiring future water supplies. Planning has been underway for more than a decade to build the Lower Bois d’Arc Creek Reservoir in Fannin County at an estimated cost of more than $675 million. Property acquisition is nearly complete, and the permitting process is also underway. Construction is estimated to begin in 2017, with reservoir operations beginning in 2020.

The District also regularly updates its water supply plans, including identifying future water resources such as new lakes and contracts for water from existing lakes.


Residents are strongly encouraged to turn off their automatic sprinkler systems and to manually activate them to water only on their designated day when needed, as indicated by a “Dry” reading from their soil moisture meter.

Last updated: 4/14/2015 2:56:15 PM