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1260 Columbia Dr. 24-Hour Main Number: 972-744-4111

What Are You Trying to Remove?

Four Ways to Request a Brush or Bulky Item Collection Residents are asked to request brush or bulky item collection service prior to placing an item on the parkway for collection.

  • Fill out request on the MyRichardson App
  • Call the Response Center line 972-744-4111 and use prompt 1
  • Call the Response Center line 972-744-4111 and press 7 to speak to an attendant
  • Or fill out an Online Request
Bulky Item Collection
Think Big Logo

Bulky item collection is provided to residents once a week at no additional cost. When considering making a request, we ask residents to Think BIG. The purpose of the service is to remove large, bulky items generally over 50 lbs. See below for a list of acceptable items and where to place them for pickup. After that, click "Request Pickup Online" to fill out a quick request or call 972-744-4111.

Items under 50 lbs. can easily be picked up by regular trash crews and do not require a special request.

Acceptable Items

  • Brush, Tree Trunks, Grass, Cacti and Vegetative Debris
  • Large Interior Pieces (Carpet, Furniture, Doors, Toilet, Bathtub)
  • Large Appliances (Washer, Dryer, Oven, Stove, Water Heater, Refrigerator, Freezer)
  • Large Electronics (Television, Computer Monitors)
  • Mattress and Box Springs
  • Lawn Mowers, Blowers, Trimmers and Edgers (Drain all fluids)
  • Wood Fences (Without concrete or metal hardware including nails)
  • Scrap Metal (Bicycles, Swing Set, etc.)

How to set items out for collection

Non-Acceptable Items

  • Tile and Laminate Flooring
  • Roofing Materials and Shingles
  • Hazardous Waste (Paint, Oil, Pesticides, Solvents, Liquids)
  • Buildings, Building Attachments or Sheds
  • Concrete, Asphalt, Rocks, Bricks, Dirt, Gravel, Sand or Railroad Ties
  • Remodeling/Construction Debris (Open-top containers are set for this type of waste either by the City or a permitted hauler)
  • Glass, Mirrors, Windows or Window Frames
  • Compressed Gas or Air Cylinders
  • Vehicle Parts including Tires
Brush or Tree Trimmings

Acceptable Items
Brush, tree trunks and other green waste up to 6 feet long and 2 feet in diamter are accepted. Cacti are also accepted if boxed up and each box is under 25 lbs.

Note: Residents should be sure to denote when they request a BABIC if they have compostable material to be picked up. When compostable material is set out along the curb it needs to be in a separate pile from non-compostable, bulky items, to ensure it goes to the correct place. When the items are mixed, or when residents don’t let the city know that compostable items are present, the compostable material will end up in the landfill rather than being composted and turned into mulch.

How to set items out for collection

Grass Clippings or Leaves

Grass Clippings
Are you looking to save time mowing, save money bagging and have a healthier lawn this season? Consider mulching and not bagging your clippings. When grass clippings break down in your lawn, they release valuable nutrients you’d otherwise be throwing away. So skip the bag and the hassle all together.

If you choose to continue bagging, we ask residents to put their lawn clippings in compostable bags. We will pick them and and turn them into compost through a partnership with Texas Pure.

Leaves
Each year we see row after row of thick black trash bags lining our neighborhood streets. Unfortunately, these trash bags are not compostable and are sent to the landfill. Purchase compostable bags at your local home improvement center and make sure you indicate you have compostable material to be picked up. When compostable material is set out along the curb it needs to be in a separate pile from non-compostable, bulky items, to ensure it goes to the correct place. When the items are mixed, or when residents don’t let the city know that compostable items are present, the compostable material will end up in the landfill rather than being composted and turned into mulch.

Or skip bagging all together this year and consider investing in a composter. Leaves will break down into valuable nutrients that will benefit your landscaping.

How to set items out for collection

Setting Out for Collection

Collection Point
Place items scheduled for Brush or Bulky Item Collection in the front on the grassy area between the sidewalk and the street. If it is a corner house, you may set the items out on the grassy area (the parkway) on the side street. If you are on a corner house, please ensure you make it known what street you are leaving the debris on and keep it clear for our trucks to access.

Set Out Time
In order to help keep neighborhood streets attractive and to significantly reduce the amount of time brush and bulky items remain on our parkways; residents are asked to request brush or bulky item collection service prior to placing an item on the parkway for collection by midnight the night before the designated collection day.

Collection Day Map
Richardson resident’s brush or bulky item collection day is the same as your recycle day. See map below.

Drop-off Center
You may also drop off your regular trash at the following location:
NTMWD Lookout Transfer Station
1601 E. Lookout Dr.
Richardson, TX 75082
972-234-3247
Note - Brush must be taken to the Custer Transfer Station at 9901 Custer Rd. in Plano, TX.

Non-acceptable items listed at the top of the page should be taken to:
North Texas Municipal Water District Landfill
121 Regional Disposal Facility
3820 Sam Rayburn Highway
Melissa, Texas 75454
972-442-5405 - ask to be transferred to the Melissa Landfill.

Hazardous Waste (paint, oil, pesticides, solvents, liquids) must be taken to the Home Chemical Collection Center:

  • Home Chemical Collection Center
    11234 N. Plano Rd.
    Dallas, TX 75243
    (214) 553-1765
    This requirement will be actively enforced by both Neighborhood Services and Solid Waste staff.

A resident who places an item on the parkway for Brush or Bulky Item Collection but fails to request collection service will receive a warning for the first violation and a citation for each subsequent violation. The item may be collected as a courtesy, but a warning or citation will follow.

Compostable Bags
If you are interested in having your small twigs, grass clippings and/or leaves composted, you may place these in compostable bags and set them in the front on the parkway and request a Brush or Bulky Item Collection. Compostable bags may be purchased at retail locations such as Lowe's, Wal-Mart and Home Depot.

Last updated: 11/16/2017 8:51:50 AM