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Take this opportunity to provide your unique, critical information NOW so responders can help you when you need it most!

To register by phone call 972-744-0900 or
What is SNAP?
SNAP stands for Special Needs Assistance Program. It's a database that allows residents to register critical information so we can all better plan for emergencies.
Information to Provide:
  • Medical conditions such as diabetes, high blood pressure, and heart problems
  • Severe allergies such as bee stings, penicillin and latex
  • Visual, hearing, and communication limitations
  • Walker/cane, crutches, wheelchair, motorized lift, a guide dog, or life support system
  • Location of your shelter/safe room (for search and rescue purposes
Why should I register?

By having this information, emergency planners and responders will be aware of your unique health considerations which will save precious time during an emergency or disaster.

Additional Information:
  • If you have a critical/chronic health condition which requires home medical equipment and you would like to apply for critical or chronic health status with Texas utilities, complete the following application form with the Public Utility Commission of Texas or call the assistance hotline at 888-782-8477 with questions. If electricity is a necessity, you must make arrangements for on-site back-up capabilities or alternatives in the event of a power outage. 
  • If you rely on oxygen, talk to your oxygen supplier about emergency replacements. 

Caregivers and family members should be involved in the planning process, click here to Make a Plan.

A partner programs offered by the City of Richardson are:
  1. Fire Department's File of Life which allows you register and document important medication types/dosage so first responders can help you. This program speaks for you when you can't and when you need help the most! Visit any Richardson Fire Station or the Senior Citizen's Center at 820 W. Arapaho Road to get a kit today.
  2. Police Department's Residential Lockbox Program is intended to expedite access to older adults in their own homes during medical or other emergencies, while eliminating the likelihood of property damage from forced entry. 


Last updated: 10/16/2014 12:39:53 PM