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If you or someone in your household has access or functional needs, it’s important to incorporate them into your disaster plans. If you need help in planning for your loved one’s needs, please contact the Office of Emergency Management for assistance. The City of Richardson uses the Emergency Notification System to register citizens with access and functional needs to help in disaster planning as well as ensure vital information is provided to first responders.
 To help prepare for an emergency:
  • Keep 7-14 days of medication on hand. 
  • Keep support items in a designated place so they can be found quickly.
  • Include your support network and any caregivers in the planning process.
  • Provide the power company with a list of all power-dependent life-support equipment and plan for an alternate power source in advance.
  • Create an adequate emergency food supply for those with special dietary needs.
Partner programs offered by the City of Richardson are:
  1. Fire Department's File of Life which allows you register and document important medication types/dosage so first responders can help you. This program speaks for you when you can't and when you need help the most! Visit any Richardson Fire Station or the Senior Citizen's Center at 820 W. Arapaho Road to get a kit today.
  2. Police Department's Residential Lockbox Program is intended to expedite access to older adults in their own homes during medical or other emergencies, while eliminating the likelihood of property damage from forced entry. 
Additional Information:
  • If you have a critical/chronic health condition which requires home medical equipment and you would like to apply for critical or chronic health status with Texas utilities, complete the following application form with the Public Utility Commission of Texas or call the assistance hotline at 888-782-8477 with questions. If electricity is a necessity, you must make arrangements for on-site back-up capabilities or alternatives in the event of a power outage. 
  • If you rely on oxygen, talk to your oxygen supplier about emergency replacements. 
For additional resources, visit

The Texas Dept. of State Health Services provides several emergency preparedness films that cover a variety of topics and threats related to emergency preparedness in Texas. Please visit for more videos.

Last updated: 1/21/2016 2:41:06 PM