Pay Your Bill

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Automatic Bank Draft

With no extra cost to you, automatic bank drafting is a convenient way of paying your utility bill.

Download Form [PDF]

Online Payment Account Access

Setup your online water account today and enjoy simple online payments, access to your account and consumption history. You will also have the option to setup recurring payments and to go paperless with e-billing.

Quick Pay

With no extra cost to you, automatic bank drafting is a convenient way of paying your utility bill.

Download Form [PDF]

Pay by Phone

Call 972-744-4120 between 8 a.m. and 5 p.m. during normal workdays to pay by phone. We currently accept American Express, Discover, MasterCard or Visa.

Download Form [PDF]

Other Methods of Payment

By Mail
City of Richardson
P.O. Box 831907
Richardson, TX 75083-1907

In Person
Bring both portions of your bill to Customer Service, Monday - Friday from 8:00 a.m. to 5 p.m.
Temporary City Hall Annex
2360 Campbell Creek Blvd. Suite 550
Richardson, TX 75082

Drive Through
Due to a fire at City Hall, drive through service is temporarily unavailable.

Night Depository CLOSED
Due to a fire at City Hall, the night depository is temporarily closed.

 

Paperless
Online Billing

250,000 paper bills are still printed, mailed and delivered by the postal service every year costing our community time, money and natural resources.That’s why we are asking all residents and businesses to consider switching to online water utility billing.

Nearly 13,000 customers have already made the switch to Go Paperless.

Go Paperless