The City of Richardson debuted its MyRichardson app in 2013 as a way for residents to quickly get in touch with the city via their smartphones. The latest version of the app, available for free through both the Apple App Store and Google Play, was released last month.

While the app was not redesigned and users will not notice any differences in the app’s appearance, significant upgrades were made to improve the app’s functionality with the latest Apple and Android operating systems. The upgrade fixed issues users were having with the app’s mapping function. In response to user feedback, the newest version of the app allows users to search for issues by name, rather than having to scroll through the list alphabetically.

Reporting an issue is one of the primary features of the MyRichardson app. From stray animals and potholes to illegally dumped trash and excessive water runoff, just about any issue a person comes across can be reported. On the issue submission screen, users can attach a photo of the issue to aid city staff. The app’s mapping function is also used to pinpoint where the issue is located. Once an issue is submitted, its progress can be tracked via the app.

The app also allows users to keep up to date on Richardson news, request brush and bulky item collection (BABIC) service, find contact information for city departments and create a profile that customizes the app with information such as a resident’s trash and recycling days.

If you have previously downloaded the app, you were likely notified on your phone that an updated version was available for download. If you have not previously downloaded the app, download links can be found at www.cor.net/myrichardson.