When to Call:

• Special Pickup: furniture/appliance or brush and branches
• To rent a dumpster for temporary use
• Reporting a sewer problem
• Reporting a water leak or low water pressure
• Debris in the street

How to Report a Problem

• Call 972-744-4111
• Report on MyRichardson App
• Report Online

Call 972-744-4111 and select from the following:

• Prompt 1 - (BABIC) Brush and Bulky Item Collection (Furniture, Appliances, etc.)
• Prompt 2 - Home Chemical Collection Information
• Prompt 3 - Water Conservation Information
• Prompt 4 - Report Missed Recycling Collection
• Prompt 5 - Commercial Solid Waste Information
• Prompt 6 - Construction Noise Complain, After Hour Animal Services Call or other information.
• Prompt 7 - Speak to an Attendant