(972-744-4480, askrichardsonanimalshelter@cor.gov) 

• Appointments required for adoption visits and anyone wishing to reclaim a pet or drop off an animal. Appointments may be made by phone at 972-744-4480 or e-mail askrichardsonanimalshelter@cor.gov.
• Volunteer and community service opportunities are back at the Animal Shelter. For more information, visit www.cor.net/departments/animal-services/volunteer-opportunities.

Are City meetings still being held?

City Council, City Plan Commission and other boards and commissions meetings are being held, with precautions taken to help prevent the spread of COVID-19.

Submit Public Comment - Online
Meetings remain open to the public, but people wishing to make a public comment for City Council or City Plan Commission meetings can now do so online thanks to a new online public comment form. People can submit comments on any topic or meeting agenda item electronically using this form. All comments must be submitted by 5 p.m. on the meeting date and will be provided for the record.

Meeting dates and agendas can be found online.

• City Council
• City Plan Commission
• Other Boards and Commissions

Civic Center (972-744-4090, askrichardsonCivicCenter@cor.gov)

• The Richardson Civic Center continues to serve as a customer service and meeting location for Richardson City Hall activities. The facility will remain closed to public rentals until further notice.

(972-744-4650, askrichardsoneisemanncenter@cor.gov)

• Concessions and valet parking to remain unavailable until further notice.
• Events will continue not having intermissions with social distancing being practiced in both public and non-public areas.
• Facility will be open to the public from noon-5 p.m. Monday through Friday and beginning one hour prior to the advertised performance start time for events.

Library (972-744-4350, askrichardsonlibrary@cor.gov)

• The Richardson Public Library has reopened its doors with access now available to all four floors.
• Curbside pickup will remain available to all card holders. Call 972-744-4350 to request books, CDs, DVDs and audiobooks to check out.

Municipal Court Operations (972-744-4500, askrichardsoncourt@cor.gov)

• The Court will continue to conduct virtual hearings and remains open for in-person inquiries, payments, and certain trials.
• Online services remain available for contactless appearances and other services. Visit www.cor.net/court.

Dockets and hearings are conducted remotely via eDocket videoconference whenever possible. However, trials will require a personal appearance.  Please refer to the Court’s eDocket Appearance webpage for more information and appearing remotely for your scheduled Court Docket appearance.

For assistance and information, call the Court Clerk Office during regular business hours or visit www.cor.net/court for online options, eDocket videoconference information and all other court appearance updates/information:

Court Clerk Office
972-744-4500
Mon. – Fri. 8 a.m.-5 p.m.

www.cor.net/court

(972-744-4300, askrichardsonparks@cor.gov)

• All playground, parks and trails remain open but social distancing is encouraged.
• Class offerings to continue with socially distanced protocol.
• All league play can resume.

Social-Distancing Etiquette at Richardson Parks and Other Outdoor Areas

Visitors are taking advantage of local parks as people have stayed home from work and school as a result of social distancing policies meant to get COVID-19 virus spread under control. The increase in use has also caused a number of complaints about people not following “social distancing” guidelines.

The decision to change operations are being made on a park-by-park basis. Parks and trails are open, but it is strongly recommended that people not use playgrounds, picnic tables, or any other high-touch areas openly available across the city. Water fountains at all public parks are being turned back on as quickly as possible. Restrooms are operational but not all have hand sanitation available. Please plan accordingly.

Health experts say it is good to get exercise for strengthening the immune system and reduce stress, but they have said the coronavirus can be spread by crowds descending on open-air areas, including parks. That’s why the CDC advises people to maintain distance from others.

The best etiquette to follow while in the outdoors is to:

• Follow CDC’s guidance on personal hygiene prior to heading to trails — wash hands, carry hand sanitizer, do not use trails if you have symptoms, cover your mouth and nose when coughing or sneezing, etc.
  
  
• Observe at all times CDC’s minimum recommended social distancing of six feet from other people. Practice it and know what it looks like. Keep it as you walk, bike or hike.
  
  
• Warn other trail users of your presence and as you pass to allow proper distance and step off trails to allow others to pass, keeping minimum recommended distances at all times. Signal your presence with your voice, bell or horn.
  
  
• Bring water or drinks.
  
  
• Bring a suitable trash bag. Leave no trash, take everything out to protect park workers.

 (972-744-7800, askrichardsonseniorcenter@cor.gov) 

• Senior Center programing has resumed.
• Bus transit information:
  • Residents can call 972-744-7805 to make ride reservations.
  • Trips are available Monday-Friday from 8:30 a.m.-4 p.m.

Sherrill Park Golf Course (972-234-1416, www.sherrillparkgolf.com)

• Occupancy in the snack bar and clubhouse remains at 75 percent.

• The 2021-22 budget includes funding to allow for the implementation of a phased approach to community events.

Can I still pay my water bill in person?

While payments are still being accepted at City Hall, residents are encouraged to pay their water bill online using electronic billing or “e-billing,” which is free, secure and convenient.

As a reminder, by electing to begin e-billing, you will no longer receive a paper utility statement from the City of Richardson. Instead people will receive an e-mail. 

For more information about e-billing please call 972-744-4120 or visit www.cor.net/waterbill.   

What if I can’t pay my water bill on time?

While the community continues efforts to reduce the spread of COVID-19, the Water and Sewer Customer Service Department will be waving late fees and making payment arrangements to assist Customers. Call 972-744-4120 to speak to someone about your options.