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Brush and Bulky Item Collection (Babic)

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1260 Columbia Dr. 24-Hour Main Number: 972-744-4111

What is Brush and Bulky Item Collection?

Brush and Bulky Item Collection (BABIC) is a service provided by request to dispose of yard waste, unwanted furniture and other large and bulky items (over 50 lbs.) that either cannot fit in your normal trash or should be recycled into mulch. The City requests residents to limit service requests to 8 calls each year. Debris eligible for removal must fall within the parameters described below and must be generated from normal waste produced on your property. Business and other waste brought from other properties are not eligible for collection.

When using BABIC, please remember to monitor the type, size, and weight of the material you are disposing and choose the appropriate disposal option to help alleviate the strain additional use puts on the service.

Occasionally, pickup for BABIC service does not occur on the day scheduled. All those waiting for BABIC service are asked to leave material scheduled for removal at the front of their house, between the sidewalk and curb, and verify online if there are any service delays on the Service Delay webpage. If your collection day is listed as “Delayed,” items are usually picked up the following day, including Saturdays. If your collection day is listed as “On Schedule,” and you feel your items were missed in error, please contact the 24-hour Response Center at 972-744-4111.


Four Ways to Request a Brush or Bulky Item Collection

Residents are asked to request brush or bulky item collection service prior to placing an item on the parkway for collection.
  • Fill out request on the MyRichardson App
  • Call the Response Center line 972-744-4111 and use prompt 1
  • Call the Response Center line 972-744-4111 and press 7 to speak to an attendant
  • Or fill out an Online Request

Bulky Item Collection
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Bulky item collection is provided to residents at no additional cost. The City requests residents to limit service requests to 8 calls each year. When considering making a request, we ask residents to Think BIG. The purpose of the service is to remove large, bulky items generally over 50 lbs. See below for a list of acceptable items and where to place them for pickup. After that, click "Request Pickup Online" to fill out a quick request or call 972-744-4111.

Items under 50 lbs. should be placed with your twice per week refuse collection and do not require a special request.

Remember to "Think Big"

ALL plastic bags under 50 lbs. should be placed with the twice per week refuse collection (leaves, grass, junk, etc.).

Any items under 50 lbs. should be placed in the twice per week refuse collection including small appliances.

Request Pickup Online Call: 972-744-4111
Brush or Tree Trimmings

Acceptable Items
Brush, tree trunks and other green waste up to 8-feet long and 2-feet in diameter are accepted. Cacti is also accepted if boxed up and each box is under 25 lbs.

Note: Residents should be sure to denote when they request a BABIC if they have compostable material to be picked up. When compostable material is set out along the curb it needs to be in a separate pile from non-compostable, bulky items, to ensure it goes to the correct place. When the items are mixed, or when residents do not let the city know that compostable items are present, the compostable material will end up in the landfill rather than being composted and turned into mulch.

Any compostable items placed in plastic bags will need to be collected with the regular twice per week refuse collection. Please do not call these in for a BABIC request.

How to set items out for collection

Grass Clippings or Leaves

Grass Clippings
Are you looking to save time mowing, save money bagging and have a healthier lawn this season? Consider mulching and not bagging your clippings. When grass clippings break down in your lawn, they release valuable nutrients you’d otherwise be throwing away. So skip the bag and the hassle all together.

If you choose to continue bagging, we ask residents to put their lawn clippings in brown compostable bags. We will pick them and and turn them into compost through a partnership with Texas Pure.

Should you choose the plastic bags, please place them with your regular twice per week refuse collection. 

Leaves
Each year we see row after row of thick black trash bags lining our neighborhood streets. Unfortunately, these trash bags are not compostable and are sent to the landfill. Purchase compostable bags at your local home improvement center and make sure you indicate you have compostable material to be picked up. When compostable material is set out along the curb it needs to be in a separate pile from non-compostable, bulky items, to ensure it goes to the correct place. When the items are mixed, or when residents don’t let the city know that compostable items are present, the compostable material will end up in the landfill rather than being composted and turned into mulch.

Should you choose the plastic bags, please place them with your regular twice per week refuse collection. 

Or skip bagging all together this year and consider investing in a composter. Leaves will break down into valuable nutrients that will benefit your landscaping.

How to set items out for collection

Setting Out for Collection

Collection Point
Place items scheduled for Brush or Bulky Item Collection in the front of your property on the grassy area between the sidewalk and the street. Please do not block the material so our trucks can access the material.

Ensure the material is set close enough to the curb. If the material is too far back, the operator of the knuckleboom truck will not be able to reach the material.

Set Out Time
Material should be placed at the designated location by 7 a.m. on the collection day.

In order to help keep neighborhood streets attractive and to significantly reduce the amount of time brush and bulky items remain on our parkways; residents are asked to request brush or bulky item collection service prior to placing an item on the parkway for collection by midnight the night before the designated collection day.

Drop-off Center
You may also drop off your regular trash at the following location:
NTMWD Lookout Transfer Station
1601 E. Lookout Dr.
Richardson, TX 75082
972-234-3247

Note - Brush must be taken to the Custer Transfer Station at 9901 Custer Rd. in Plano, TX.

You must bring your valid driver's license and current water bill and the addresses must match.

Non-acceptable items listed at the top of the page should be taken to:
North Texas Municipal Water District Landfill
121 Regional Disposal Facility
3820 Sam Rayburn Highway
Melissa, Texas 75454
469-626-4452

Hazardous Waste (paint, oil, pesticides, solvents, liquids) must be taken to the Home Chemical Collection Center:

  • Home Chemical Collection Center
    11234 N. Plano Rd.
    Dallas, TX 75243
    (214) 553-1765
    This requirement will be actively enforced by both Neighborhood Services and Solid Waste staff.

A resident who places an item on the parkway for Brush or Bulky Item Collection but fails to request collection service will receive a warning for the first violation and a citation for each subsequent violation.

Compostable Bags
If you are interested in having your small twigs, grass clippings and/or leaves composted, you may place these in brown compostable bags and set them in the front on the parkway and request a Brush or Bulky Item Collection. Brown compostable bags may be purchased at retail locations such as Lowe's, Wal-Mart, and Home Depot.