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Service Delays

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Status of Residential Services    
Status Blue On Schedule    Status Red Delayed     Status Green Holiday Schedule    Status Yellow Canceled Due to Weather

View Holiday Schedule
 * Delayed service will continue the next day until all collections are complete.

Status Red Delays May Be Experienced With Brush and Bulky Item Collection (BABIC)

IT restoration teams have successfully re-established internal network communication lines that were temporarily disabled last week, affecting online customer portals on the City’s website and mobile applications. While the restoration marks a major step forward in the ongoing efforts to fully reactivate the City’s internal network, the process to take down, check, and restore sections of the network is causing intermittent outages for services like the City’s 24-hour response telephone line and BABIC Request system.

Residents may experience delays in collection until online reporting and automated route systems can be restored. 
 Trash Service
 Monday Status Blue On Schedule
 Tuesday Status Blue On Schedule
 Thursday Status Blue On Schedule
 Friday Status Blue On Schedule

 

 Recycling Service
 Monday Status Blue On Schedule
 Tuesday Status Blue On Schedule
 Thursday Status Blue On Schedule
 Friday Status Blue On Schedule

 

 Brush and Bulky Item Collection (BABIC) Service
 Monday  Status Blue On Schedule
 Tuesday Status Blue On Schedule
 Thursday Status Blue On Schedule 
 Friday Status Blue On Schedule

 

Nextdoor Nextdoor
The City of Richardson also utilizes Nextdoor® to alert residents of service outages or impacts.

Click the link below to visit the City's account and tap the "Subscribe" button.

Visit the City's Nextdoor Account

 

Residential Trash Collection

  • Tuesday and Friday
    North of Arapaho Road

  • Monday and Thursday
    South of Arapaho Road

 

Residential Recycling & Special Collection Map
(Same Day Collection, but place items in a Different Location)

Change to Tuesday/Friday Collection Zone Effective Aug. 3, 2021

  • Monday: South of Arapaho Road, West of US75/Central Expressway and South of Centennial Boulevard
  • Tuesday: North of Arapaho Road and West US75/Central Expressway Wednesday: none
  • Thursday: South of Arapaho Road, East US75/Central Expressway and North of Centennial Boulevard
  • Friday: North of Arapaho Road and East of US75/Central Expressway